Delete your data
Last updated: August 17, 2026
This page explains how to delete everything Water Tracker: Sipster holds about you — both the data on your phone and the small amount held on our servers — and exactly what happens when you do.
Most of your data never leaves your phone. Your logged drinks, goals, cups, streaks and history live in a private database on the device. Deleting the app deletes them, and no request to us is needed.
Option 1 — Delete the data on your device
- Export it first if you want to keep it. Sipster Pro can export every entry as a CSV file from inside the app. Once the app is gone, the data is gone, and we cannot restore it because we never had a copy.
- Uninstall Sipster — on iOS, press and hold the app icon and choose Delete App; on Android, press and hold the icon and choose Uninstall (or use Settings → Apps → Water Tracker: Sipster → Uninstall).
- That removes the app's entire database, your settings, and your locally scheduled reminders. Nothing is left behind on the device.
Uninstalling does not cancel a Sipster Pro subscription — cancel that in your App Store or Google Play account settings, or you will continue to be billed.
Option 2 — Delete your account and everything server-side
Only relevant if you chose to sign in with Apple or Google. If you never signed in, there is no account to delete.
- Open Sipster and go to Settings.
- Open the Account section (it shows the email you signed in with).
- Choose Delete account and confirm.
- You are signed out immediately, and your account enters a 90-day recovery window. During that window you can restore it by signing in again with the same provider. After 90 days our purge process erases it permanently and it cannot be recovered by anyone, including us.
Option 3 — Ask us to delete it for you
If you cannot open the app — for example you have already uninstalled it — email us and we will do it by hand.
- Write to junaid.mohammed777@yahoo.com with the subject "Delete my Sipster data".
- Send it from the email address you signed in with, so we can match the account. That address is how we verify the request; we will not delete an account on the word of an unrelated address.
- If you were never signed in and only want your support conversation removed, tell us the email address you used when writing to us.
- We acknowledge requests within 7 days and complete them within 30 days. You will get a confirmation when it is done.
What gets deleted
| Data | What happens |
|---|---|
| Your logged drinks, goals, cups, custom drinks, streaks, challenge progress, settings | Held only on your device. Deleted when you uninstall the app. |
| Account record — email address and display name from Apple or Google | Archived on deletion, then permanently erased after the 90-day recovery window. |
| Support conversation and any contact details you gave us | Deleted with the account, or on request. |
| Push notification token | Deleted, so we can no longer reach your device. |
| Subscription entitlement record (product, status, dates) | Deleted with the account. Note this does not cancel the subscription — see below. |
| Anonymous usage events tied to your random install code | Deleted on request; they contain no personal data and nothing about what you drank. |
What we cannot delete, and why
- Your purchase history at Apple or Google. The stores keep their own billing records, and we have no ability to delete anything held by them. Their privacy policies and support channels cover that data.
- An active subscription. Deleting your account does not cancel billing. Cancel in your store account: iOS — Settings → your name → Subscriptions; Android — Play Store → Payments and subscriptions → Subscriptions.
- Anonymous aggregate counts that contain no identifier at all (for example "how many installs opened the app yesterday"), which cannot be traced back to you or separated out.
- Records we must keep by law, such as tax or fraud-prevention records, for as long as the law requires. We keep the minimum and delete the rest.
Deleting without deleting your account
If you would rather keep your account but remove a specific item — your support conversation, for instance — email us and say what you want removed. You do not have to delete the account to have part of your data deleted.
Your rights
Depending on where you live, including under the GDPR and the CCPA, you may also have rights of access, correction, portability and objection over the limited data we hold. Use the same email address and we will act on it within the timelines above. Our full privacy policy describes what we collect and why.
Contact
JUNAID MOHAMMED ABDUL NAYEEM · junaid.mohammed777@yahoo.com